Privacy Policy

Privacy Policy

This Privacy Policy explains how Cloud Juice ("we," "us," or "our") collects, uses, and protects the personal information you provide when you subscribe to our newsletter or sign up on our website. We are committed to maintaining the privacy and security of your personal information and complying with applicable data protection laws.

By subscribing to our newsletter or signing up on our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described below.

1. Information We Collect:

1.1 Personal Information:

When you subscribe to our newsletter or sign up on our website, we may collect personal information, such as:

Your name

Email address

Contact information (e.g., phone number)

Any other information you provide voluntarily (e.g., company name, job title)

1.2 Usage Data:

We may also collect non-personally identifiable information about how you interact with our website, such as:

IP address

Browser type and version

Device information

Pages visited

Time and date of visits

Clickstream data

2. Use of Information:

2.1 Personal Information:

We use the personal information we collect to:

2.2 Send you our newsletter and other communications you have subscribed to

Respond to your inquiries and provide customer support

Improve and personalize your experience on our website

Conduct research and analysis to enhance our services

Comply with legal obligations

2.2 Usage Data:

We use the usage data collected for:

2.3 Analyzing trends and website usage

Administering and improving our website

Enhancing the security and integrity of our systems

Generating statistical information

3. Data Sharing and Disclosure:

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, delivering newsletters, or providing other services. These service providers are contractually bound to protect your personal information and are prohibited from using it for any other purposes.

3.2 Legal Compliance:

We may disclose your personal information when required to do so by law or in response to valid legal requests from governmental authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers:

If Cloud Juice undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and becomes subject to a different privacy policy.

4. Data Retention:

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights:

You have certain rights regarding your personal information. Subject to applicable law, you may:

Access and receive a copy of the personal information we hold about you

Update or correct your personal information

Request the erasure of your personal information

Object to or restrict the processing of your personal information

Withdraw your consent for processing your personal information

To exercise your rights or for any privacy-related inquiries, please contact us using the information provided in Section 7.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Cloud Juice Vapes

1294 Heuwel Ave, Centurion, South Africa

shop@cloudjuice.co.za

012 004 3130

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or sending you a notification through the contact information you provided. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

By continuing to use our website or services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.

Last updated: June 2023